Mobile workforces have become the new norm for many of our clients. When the COVID pandemic struck, we quickly discovered that our clients’ ability to maintain productivity depends heavily on the communication technology we provide them. Businesses’ reliance on phone systems has never been greater. Luckily, with our help, many of our clients have been able to meet the sudden and intense demand to support remote productivity with innovative, responsive business communication solutions, such as Voice Over Internet Protocols, that allow companies to remain flexible, agile, and productive.
We understand that key elements of your business, including customer service, scheduling, support, and sales, are conducted by phone. However, for most small to mid-sized businesses, traditional landlines don’t offer the portability, versatility, and functionality that Voice Over IP (VoIP) phone systems provide. For example, when connected with other applications, hosted VoIP becomes a complete communications automation platform. With many phone systems, integration with a hosted VoIP solution allows your current CRM or Practice Management Systems to instantly locate contact information and automatically log calls. Further, when hosted VoIP is used in tandem with email, our clients can receive voicemail in their email inbox, and access contact information on their cell phone. With hosted VoIP, employees with an internet connection can continue their work seamlessly from anywhere. Staff can use mobile apps on their personal devices as if those systems were company-owned. With the ability to route calls and send and receive text messages from the business number, hosted VoIP offers our clients lower total cost of ownership by creating cost-saving efficiencies and adaptability that, in this remote and economically uncertain climate, no business can afford to be without.
Give us a call or email us and let’s talk about ways that switching from an on-premise server-based phone system to a hosted VoIP could be the cost-saving solution you need.
Southridge Technology – 203-431-8324 – sales@southridgetech.com
