Governor Lamont and the Federal government have established “IT providers as an essential service necessary to the “nation’s security, economy, and public health and safety” and that “businesses, governments, academia, and private citizens are increasingly dependent upon Information Technology Sector functions.” At Southridge Technology we take this responsibility seriously.
We continue, as we have from day one, to work diligently to provide a safe and adaptive environment for our own hardworking employees while supporting our clients’ rapidly changing technology needs, and still honoring the clearly defined mandates of “physical distancing” and “flattening the curve.”
We have been, and will continue to be, on the front lines helping our clients that have the ability to move from a traditional office setting to a work-from-home environment. We clearly understand that the speed and accuracy of our work right now is critical to the survival of our clients’ businesses. Ensuring that displaced workers have secure remote access to pertinent customer/patient files, and that their ability to communicate with team members, clients/patients and vendors is not compromised. We understand the importance of billing, collections and payment processing. We are committed to keeping email systems and other communications tools working properly. We are working around the clock to ensure that our clients are able to perform at least the essential functions of their business to keep their company operating and keep their staff safe and employed. Our dedicated staff at Southridge is fully prepared to continue our work through the entire duration of this crisis to make sure all of our clients are fully functional and working securely in this new environment.
Changing the way you work, especially with little planning and preparation can present unforeseen problems. Employees who, for years, have been working on business class PCs or laptops may now find themselves relying on older home computers that may have not been upgraded recently. Anti-virus protection and security patches and fixes that had systematically been updated as part of your office network security plan now may be out of date or non-existent. Scheduled and coordinated data backup systems may now need adjustments and redirection considering the multiple endpoints as a result of telecommuting employees. Extra security may be necessary to protect your data while staff is accessing it from home. We can help you with these issues.
The financial impact from COVID-19 is already being felt by many small businesses. Some have been forced to close their doors and lay off staff as they do not have the ability to continue to work remotely. Uncertain but hopeful that they will soon be able to re-open their doors, we at Southridge are committed to keeping your IT network safe from the advanced threat of new cyber-attacks and protecting your business and client/patient data during this down time. .
It seems certain that much of the battle for business survival still lies ahead. Flexibility, adaptability and out-of-the-box thinking may be a company’s only chance. Such creativity and work-arounds will certainly bring new challenges. Southridge is committed to be attentive to the ongoing needs of our clients and ready to do whatever it takes to support the many businesses that continue to look for infrastructure help in this ever changing COVID-19 environment. And when the dust clears and things get back to “normal” we, like all other businesses, will determine what the “new normal” looks like and we will be there to help you adjust or readjust.
Thank you for continuing to put your trust in Southridge. We are committed to our partnership with you.
